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‎09-12-2020 04:25 PM

HP Recommended
Product: TouchSmart 520-1030 PC
Operating System: Microsoft Windows 10 (64-bit)

Has Hewlett Packard or Microsoft finally resolved or provided a software driver that will return the Magic Canvas TouchScreen on my HP TouchSmart 520-1030 PC?  We are now in the year of 2020 and I am still unable to retrieve the Magic Canvas TouchScreen when I updated my All In One PC from Windows 7 to the Windows 10 in 2014? 

 

I have been searching and waiting several years for a solution from either HP or Microsoft to resolve this issue since I lost that feature on my PC.  Could someone please inform me if HP or Microsoft has finally provided a solution or is this feature gone forever?      🤔🤔

1 REPLY 1

‎09-13-2020 02:52 AM

HP Recommended

Hello
It is not Microsoft that will look for a solution, since it is not their software
Hp clearly indicates that there are no drivers / software developed for some computers
There is nothing available for windows 10, and probably never will!

https://support.hp.com/us-en/product/hp-touchsmart-520-1000-desktop-pc-series/5146296/model/5157109/...

https://support.hp.com/us-en/drivers/selfservice/hp-touchsmart-520-1000-desktop-pc-series/5146296/mo...

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