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KCinLA1
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Solved!

Source switch button broke on HP 24yh Display

HP Recommended
HP 24yh
Microsoft Windows 10 (64-bit)

Hello. The plastic tab that serves as the source switch button on my HP 24yh display (3UA73AA)  broke a couple of days ago, one week after the warranty expired (of course). Now it is impossible to manually change between the 3 sources connected to the monitor. 

Who can I call or where can I go to get this fixed?

16070437298259121952256265558228.jpg

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old_geekster
Level 16
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Message 2 of 4
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HP Recommended

@KCinLA1 , welcome to the forum.

 

I suggest that you contact the Geek Squad at BestBuy.  They sell a lot of HP computers and monitors.  They should be able to fix it for you.  I checked HP PartSurfer and they don't have any parts for your monitor: https://partsurfer.hp.com/Search.aspx?searchText=3UA73AA



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

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old_geekster
Level 16
Level 16
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HP Recommended

@KCinLA1 , welcome to the forum.

 

I suggest that you contact the Geek Squad at BestBuy.  They sell a lot of HP computers and monitors.  They should be able to fix it for you.  I checked HP PartSurfer and they don't have any parts for your monitor: https://partsurfer.hp.com/Search.aspx?searchText=3UA73AA



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

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KCinLA1
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Thank you. I will give them a call. 

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old_geekster
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25,333 18,959 2,930 9,356
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You are welcome, @KCinLA1!



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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