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‎12-03-2020 06:09 PM

HP Recommended
Product: HP 24yh
Operating System: Microsoft Windows 10 (64-bit)

Hello. The plastic tab that serves as the source switch button on my HP 24yh display (3UA73AA)  broke a couple of days ago, one week after the warranty expired (of course). Now it is impossible to manually change between the 3 sources connected to the monitor. 

Who can I call or where can I go to get this fixed?

16070437298259121952256265558228.jpg

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-03-2020 09:51 PM - edited ‎12-03-2020 09:52 PM

HP Recommended

@KCinLA1 , welcome to the forum.

 

I suggest that you contact the Geek Squad at BestBuy.  They sell a lot of HP computers and monitors.  They should be able to fix it for you.  I checked HP PartSurfer and they don't have any parts for your monitor: https://partsurfer.hp.com/Search.aspx?searchText=3UA73AA



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

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3 REPLIES 3

‎12-03-2020 09:51 PM - edited ‎12-03-2020 09:52 PM

HP Recommended

@KCinLA1 , welcome to the forum.

 

I suggest that you contact the Geek Squad at BestBuy.  They sell a lot of HP computers and monitors.  They should be able to fix it for you.  I checked HP PartSurfer and they don't have any parts for your monitor: https://partsurfer.hp.com/Search.aspx?searchText=3UA73AA



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎12-04-2020 01:19 AM

HP Recommended

Thank you. I will give them a call. 

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‎12-04-2020 12:37 PM

HP Recommended

You are welcome, @KCinLA1!



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
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