Speaker Built in Montor VH240a

[DEANMZ1]

My Monitor Speaker is not working

[zoey7886]

@DEANMZ1, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your Built-in Speakers on HP VH240a Monitor! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP VH240a monitor's built-in speakers are not working, try the following steps to troubleshoot and resolve the issue:

Check Connections:

1. Ensure that the audio cable is securely connected to the monitor and the PC.
2. Verify that the HDMI or DisplayPort cable (if used) is properly connected and supports audio.

Set Monitor as Default Audio Device:

Windows 10/11:

• Right-click on the speaker icon in the taskbar and select "Open Sound settings."
• Under "Output," select the HP VH240a monitor as your default audio device.

Windows 7/8:

• Open the Control Panel and navigate to "Sound."
• Under the "Playback" tab, select the HP VH240a monitor and set it as the default device.

Update Audio Driver:

1. Go to the HP Support website and download the latest audio driver for your monitor and PC.
2. Install the driver and restart your computer.

Check Volume Settings:

1. Ensure that the volume on your monitor and PC is turned up and not muted.
2. Adjust the monitor’s volume settings using the on-screen display menu.

Test with Another Device:

1. Connect the monitor to another computer or device to verify if the issue persists.
2. If the speakers work with another device, the issue may be with your PC’s settings or hardware.

Hope this helps!  

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[DEANMZ1]

I do not have window! is Apple MacPro 

[zoey7886]

@DEANMZ1, Thank you for getting back to me and letting me know about the operating system!

If your monitor speaker is not working with macOS 12.0 Monterey, you can follow these steps to troubleshoot and resolve the issue:

Check the Physical Connections:

• Ensure that the HDMI or DisplayPort cable is securely connected to both the monitor and your Mac.
• If using an HDMI cable, make sure it is capable of transmitting audio and is not defective.

Select the Correct Output Device:

• Click on the Apple menu and select "System Preferences".
• Go to "Sound" and click on the "Output" tab.
• Select your HP VH240a monitor as the output device if it appears in the list.

Check the Monitor Settings:

• Make sure the monitor volume is not muted or set too low. Use the monitor's built-in controls to adjust the volume.

Update macOS:

• Ensure your macOS is up-to-date. Sometimes software updates contain fixes for audio issues. Go to "System Preferences" > "Software Update" to check for any updates.

Restart Devices:

• Restart both your Mac and monitor. This can sometimes resolve connectivity issues.

Test with Different Cables/Ports:

• Try using a different HDMI or DisplayPort cable.
• Connect the monitor to a different port on your Mac to rule out port-specific issues.

Check for Audio Driver Updates:

• While macOS generally doesn’t need separate audio drivers, ensure all updates not related to the operating system are installed.

Hope this helps!  

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards,