• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎01-16-2025 09:02 AM

HP Recommended
Product: HP All-in-One 27 Desktop PC 27-cb0000a (3B5K5AV)
Operating System: Microsoft Windows 11

I have an HP 27” All-in-One Desktop PC (27-CB0052, 2022) with an AMD Ryzen 7 5700U, 12GB RAM, 256GB SSD & 1TB HDD, Full HD IPS Display, Windows 11 Pro, and a 720p Privacy Webcam with Dual Mics.

 

I’m trying to remove the monitor stand, but I can’t find any information specific to my model. The bottom piece appears to be a single unit, and after removing it, I don’t see any screws as suggested in other guides.

 

I’m getting frustrated and am considering cutting it off at this point. Has anyone successfully removed the stand on this model? Any help would be greatly appreciated!

MrzDiaz
Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-16-2025 10:03 AM

HP Recommended

Maybe is this model 

 

https://youtu.be/b8etuKeLq5E?t=18554

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
7 REPLIES 7

‎01-16-2025 09:46 AM

HP Recommended

Hi @MrzDiaz81 

 

see the following video, maybe it will help

 

https://youtu.be/wGXDMsTE5zM

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
Was this reply helpful? Yes No

‎01-16-2025 09:52 AM

HP Recommended

Thank you for your response. Even though the cover is the same, mine don’t have the two screws shown in the video. 

MrzDiaz
Was this reply helpful? Yes No

‎01-16-2025 09:57 AM

HP Recommended

I'm sorry but there should be some screw.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
Was this reply helpful? Yes No

‎01-16-2025 09:58 AM

HP Recommended

If I can take photos later I will. 

MrzDiaz
Was this reply helpful? Yes No

‎01-16-2025 10:03 AM

HP Recommended

Maybe is this model 

 

https://youtu.be/b8etuKeLq5E?t=18554

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
1 person found this reply helpful
Was this reply helpful? Yes No

‎01-21-2025 12:34 AM

HP Recommended

Yep that is exactly it. They made this one difficult. Thank you for finding this video it’s been very helpful. 

MrzDiaz
1 person found this reply helpful
Was this reply helpful? Yes No

‎01-21-2025 08:43 AM

HP Recommended

You're welcome, happy to help

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.