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Monys
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Message 1 of 7
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Sudden Fps drop in all games with Nvidia gpu

HP Recommended
Hp notebook 15-da1040nx
Microsoft Windows 10 (64-bit)

hello there
I've been struggling with This Issue for 3 weeks now
I have a nvidia mx130 gpu 4gb gddr5
and an Integrated 620 Uhd Intel Graphics

My Laptop Is not even 2 Months old yet
I made sure that it doesn't heat, Both cpu and Gpu temperatures are FINE
I have tried restarting
Disabling game dvr in the registry
Lowering the Graphics in the game
Installing different Driver Versions Both from the NVIDIA and HP websites (for my exact laptop model)
Setting battery plan to high performance
Disabling and Enabling the GPU
Checking for Viruses and malware with Malwarebytes avast est nod32 etc
Adjusting the Right settings in the Nvidia Control panel so that It gives me the Best performance
Rolling back and Uninstalling updates (Windows 10)
Updated Windows to the latest Update available
Updated Bios
Trying third party software like throttestop
my Games were running very Smooth and All of a sudden they're unplayable
My GPU gets Fps drops even on Old games like css or L4D2 or gmod that doesn't Need any High specs that even my Integrated graphics Is doing better
I Used msi afterburner Monitoring While playing and
I've noticed that my gpu Usage drops for no reason Even though the Temps of both the cpu and gpu are fine
please help me with this Issue
Thanks.

6 REPLIES 6
Raj1788
HP Support Agent
HP Support Agent
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Message 2 of 7
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@Monys

 

Try the below steps, as even if the game is compatible with your system hardware it may have a slow performance because you are using the windows 8, 8.1 or 10 as the OS uses most of the CPU & graphics card usage, you might want to reduce the visual effects for windows to save the amount of CPU & Graphics card usage required to run your game properly. 

  

Here's how you do it: 

  • Go to Start Menu > click on Settings. 

  • Type performance > choose Adjust the appearance and performance of Windows.  

  • In the new window, go to the Visual Effects and select Adjust for best performance. 

  • click Apply and ok...this should do the trick. 
     

If the issue persists, The best way to resolve the issue is to follow the suggestions of the HP Guided Troubleshooter:

  

Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern). 

 

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thank you for joining the HP Community.

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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Monys
Author
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Message 3 of 7
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Tried all of those

Still have low FPS

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Raj1788
HP Support Agent
HP Support Agent
11,683 11,674 582 666
Message 4 of 7
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@Monys

 

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also, ensure Windows is up to date.

 

Select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Make sure the BIOS and graphics driver are updated.

 

Keep me posted.

 

Have a great day!

Cheers 🙂

Raj1788
I am an HP Employee 

0 Kudos
Raj1788
HP Support Agent
HP Support Agent
11,683 11,674 582 666
Message 5 of 7
Flag Post
HP Recommended

@Monys

 

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also, ensure Windows is up to date.

 

Select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Make sure the BIOS and graphics driver are updated.

 

Keep me posted.

 

Have a great day!

Cheers 🙂

Raj1788
I am an HP Employee 

0 Kudos
Monys
Author
New member
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Message 6 of 7
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Done that.
I still have the GPU underperformance
I've updated the Driver and BIOS from the HP recommended Drivers for my exact laptop model
Windows Is update to date as well.

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Raj1788
HP Support Agent
HP Support Agent
11,683 11,674 582 666
Message 7 of 7
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@Monys

 

Try running the NVIDIA auto-detect tool this will look for the latest driver from the NVIDIA site.

 

Click here: https://www.nvidia.com/Download/Scan.aspx?lang=en-us

 

Keep me posted.

 

Have a great day!

Cheers 🙂

Raj1788
I am an HP Employee 

0 Kudos
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