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‎03-02-2022 06:21 AM

HP Recommended
Product: HP Pavilion All-in-One - 24-b229na
Operating System: Microsoft Windows 10 (64-bit)

Screen brightness adjuster suddenly stopped working a few days ago and is stuck on 37. Any ideas?!

Category:
1 REPLY 1

‎03-02-2022 09:03 AM - edited ‎03-02-2022 09:05 AM

HP Recommended

Some ideas here  https://www.bing.com/search?q=screen+brightness

 

Since this happened recently, it is likely an update to windows caused the problem. 

See if you can roll back the video driver using windows device manager as shown.

If the driver cannot be rolled back (control grayed out) we can try something else.

 

BeemerBiker_0-1646237027149.png

 

With the device manager up, do you see any warning icons?

What is the product ID of your system?

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