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‎10-03-2022 07:52 PM

HP Recommended
Product: Victus by HP 15L Gaming Desktop PC TG02-0000a (4H509AV)
Operating System: Microsoft Windows 11

When I first got my pc I found out i could change the color of the light on the front. I changed it to red and it stayed red until recently and now i cant change it back even though red is selected in omen gaming hub. what gives?

Category:
1 person had the same question
1 REPLY 1

‎10-06-2022 08:56 PM

HP Recommended

Hi, There is new OMEN Software and SDK package on line, please follow steps below to update/install:

  1. Go to Microsoft Store to update your all OMEN Software, including “OMEN Gaming Hub”, “OMEN Light Studio” or “OMEN Oasis” to the latest.
  2. Execute Windows Update to latest version and all optional updates (especially to install "Realtek - Net - xx.xx.xxx.xxxx"), then restart.
  3. Launch “HP Support Assistant”, check for updates for the “OMEN Gaming Hub SDK Package”. Follow the on-screen instructions to update the app.
  4. In OMEN Gaming Hub, click Update if update message shown in each feature page.
  5. Please install this package: https://ftp.hp.com/pub/softpaq/sp142001-142500/sp142321.exe, then restart.
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