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‎01-26-2019 09:57 AM

HP Recommended
Product: 22es
Operating System: Microsoft Windows 10 (64-bit)

Hello! Today I installed the HP My display program and saw what is written in the information: the recommended update frequency is 75 Hz. I tried to change the synchronization to 75 Hz. and the monitor displays a message stating that the signal is beyond the capabilities of the monitor.fYFHt_aVmfM.jpg36AuMkaliGE.jpg

1 person had the same question
1 REPLY 1

‎01-29-2019 09:13 AM

HP Recommended

@FOXIKS,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

I checked the specifications of your monitor and see that the recommended Native resolution is 1920 x 1080 @ 60 Hz (Full HD) and the scan range is Horzontal: 30 to 80KHz, Vertical: 50 to 60 Hz.

 

Please refer to the below link for specifications of your monitor.

 

https://support.hp.com/in-en/product/hp-value-21-inch-displays/7274735/model/10402774/document/c0530...

 

Hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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