cancel
Showing results for 
Search instead for 
Did you mean: 
FOXIKS
New member
1 0 0 0
Message 1 of 2
255
Flag Post

The monitor cannot output a larger synchronization value.

HP Recommended
22es
Microsoft Windows 10 (64-bit)

Hello! Today I installed the HP My display program and saw what is written in the information: the recommended update frequency is 75 Hz. I tried to change the synchronization to 75 Hz. and the monitor displays a message stating that the signal is beyond the capabilities of the monitor.fYFHt_aVmfM.jpg36AuMkaliGE.jpg

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 25,687 1,959 2,607
Message 2 of 2
Flag Post
HP Recommended

@FOXIKS,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

I checked the specifications of your monitor and see that the recommended Native resolution is 1920 x 1080 @ 60 Hz (Full HD) and the scan range is Horzontal: 30 to 80KHz, Vertical: 50 to 60 Hz.

 

Please refer to the below link for specifications of your monitor.

 

https://support.hp.com/in-en/product/hp-value-21-inch-displays/7274735/model/10402774/document/c0530...

 

Hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation