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The monitor cannot output a larger synchronization value.

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Microsoft Windows 10 (64-bit)

Hello! Today I installed the HP My display program and saw what is written in the information: the recommended update frequency is 75 Hz. I tried to change the synchronization to 75 Hz. and the monitor displays a message stating that the signal is beyond the capabilities of the monitor.fYFHt_aVmfM.jpg36AuMkaliGE.jpg

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Message 2 of 2
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Welcome to the HP Support Community!


I assure you I will try my best to get this sorted.


I checked the specifications of your monitor and see that the recommended Native resolution is 1920 x 1080 @ 60 Hz (Full HD) and the scan range is Horzontal: 30 to 80KHz, Vertical: 50 to 60 Hz.


Please refer to the below link for specifications of your monitor.


Hope that answers your question and you have a great day!


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!




I am an HP Employee

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