The touchscreen on my HP All-in-One - 24-g014 stopped working. The driver is missing.

[Fischer88]

The touch screen just randomly stopped working. I tried to update the driver but it is missing and the HP website doesn't have a driver I can use. Where can I get one?

[Riddle_Decipher]

@Fischer88

Welcome to HP Forums,

Let's get straight to it!

Did you check if the touchscreen works in the BIOS Screen? 

• This would help us determine if this is either a software or hardware related issue, hence I request you tap on F10 during a PC restart and check if you can use the touch feature to select options outside windows.
• If it doesn't work, this could be a hardware malfunction.
• If it works, please use the HP website to download the drivers from your windows user account, here's the link: Click here to download > Found it on this website: Click here to view.

Let me know how that pans out

I will have a colleague follow-up on this to ensure it's taken care off, in case you don't respond in the next 24-48hrs,

Feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,

Followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge and have a great day Ahead!

[krzemien]

https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/HP-All-in-one-TOUCHSCREEN-has-s...