Touch Screen stopped working

[FountainInnWnS]

My Touch Screen is not working after Window 10 upgrade.

Let me know if you need any other details to help. I tried installing drivers but do not know which will fix the issue.

Window Troubleshottting did not work for me as well.

[asmita6658]

Hi @FountainInnWnS

Welcome to the HP Support Community. 

Try these steps -

1) In Windows, search for and open Device Manager.
2) Expand the Human Interface Devices heading.
3) The touch screen device is labeled HID-compliant touch screen, or similar. Right-click the touch screen device and select Uninstall.
4) Confirm the uninstallation.
5) Restart the computer to reinstall the touch screen driver.

Also, try updating the computer using these steps -

Step 1 Windows Updates - 

1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

Step 2 HP Support Assistant Updates - 

1) In the search box, type and open HP Support Assistant. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

You may also refer to this document - HP PCs - Troubleshooting Touch Screen Issues (Windows 10, 😎

Let me know how that goes. 

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