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Rogerq
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Touch screen not responsive in all in one computer, it appears harware and not software

‎06-02-2020 09:25 AM

HP Recommended
Product: Hp pavillion 27 all in one computer
Operating System: Microsoft Windows 10 (64-bit)

i have an all in one desktop computer  and the touch screen is not working (even though sometimes it works for a few seconds)..It does not seem to be a software issue but a hardware. It this something that needs to replace the touch control board or the Hp Pavilion 27-N Display Assy..Not a lot of information. I really would like to be able to fix this computer..Any guidance will be appreciate it..I cannot find a lot of information of what can be failing on the touch screen or what parts need to be replace..Thanks for the help

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