TouchSmart Software Suite for 300-1120

dlilienthal · ‎02-22-2022

I am trying to find the latest TouchSmart Software Suite for a TouchSmart 300-1120 running Windows 10 Home. I think SP40894.EXE is the correct file but I cannot find it here. Any help would be appreciated.

Prométhée · ‎02-23-2022

hi

https://support.hp.com/us-en/drivers/selfservice/hp-touchsmart-300-1100-desktop-pc-series/4079688

the applications available for this model are only under window 7
this may not work
would have to see, but it seems to me that it was not developed later for windows 10

Installing Windows 10

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

dlilienthal · ‎02-25-2022

Thanks for the reply.

The TouchSmart applications would not install under Windows 10.

Unfortunately, I don't have recovery media so I did a clean install of Windows 7 Home Premium. The updates install, but the Music, Video, and main applications crash each time TouchSmart is run. Are there any newer TouchSmart updates for any model? Do you know of any other solution?

Prométhée · ‎02-25-2022

Even if you did a clean install, it should work with your computer's updates.
See maybe with other models of the same type:

https://support.hp.com/us-en/drivers/selfservice/hp-touchsmart-520-1100-desktop-pc-series/5186980

https://support.hp.com/us-en/drivers/selfservice/hp-touchsmart-620-1100-3d-edition-desktop-pc-series...

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

dlilienthal · ‎03-03-2022

Unfortunately, the applications still crash.

Do you know if there is recovery media available for this model? HP doesn't list it under 'Software and Driver Downloads' and I cannot find a support option here which doesn't require payment up front (the Virtual Agent is useless). I just want to know if media is available and at what price.

Prométhée · ‎03-04-2022

You could find them in websites, third parties (non hp)
only it may be quite expensive, and not guaranteed to have a kit, which will work
I'm still amazed, if you have all the updates it should work..
admittedly, it was not the same type of computer, but I had recovered the original software, after installing windows 7 (original computer under vista), and no problem

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Create an account on the HP Community to personalize your profile and ask a question