Touchscreen Troubles

[JeNaFuR]

A couple of days ago my touchscreen stopped working. I have tried every fix out there, EVERY SINGLE ONE, but it still isn't working. I've run every troubleshooter I can. I've done all of the updates. I've searched the internet and watched You Tube videos and I haven't been able to figure this out. Can someone please help? When I go to my Device Manager, if I view hidden files, I can find the HID-compliant touch screen driver, under HID Devices. I have tried to update it every way possible, but nothing works. I even uninstalled it, but it doesn't come back with the update. I had to Restore my computer to an earlier date to get the words back, not the driver. I went to HP and it says all of my drivers are up to date and it doesn't even have a touchscreen driver available for me to download in the All Drivers section. I also went to Microsoft and downloaded a couple different .cab files, but they didn't work either. I don't have ANY Touchscreen info in my Display settings. It's like everything just disappeared overnight. I would appreciate any help I can get.

[Nirvana_95]

Hi @JeNaFuR 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that you are facing touchscreen related issues on your system. Do not worry, we are here to help you with it.

May I know from when are you facing this issue?

Did you make any hardware or software changes to it?

I would suggest you please boot your system into the safe mode and check the functionality in the safe mode. Here is a link that will help: CLICK HERE

Hope this helps! Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Nirvana_95]

Hello!

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead! 

[Nirvana_95]

Hi @JeNaFuR

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

Have a great day! 

Thanks!