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09-23-2022 10:37 PM
My touchscreen stopped working for sometime now. I worked for few days last week but stopped again.
- I tried uninstall Device Manager - Human Interface Devices - 'HD-compliant touch screen' and restarted the machine. it didn't help.
- I tried installing all the devices managers from the HP support site. It still didn't work
- BIOS also touch screen didn't work.
Any help would be highly appreciated.
09-24-2022 04:11 AM
Sorry to hear that you are having problems ... I would like to help you.
Let me check your current system configuration.
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/paste following key/value pairs:
System SKU ( equals HP product number (p/n) )
(2) Please report your results
09-24-2022 12:26 PM
please find below the requested details.
OS Name Microsoft Windows 11 Home
Version 10.0.22000 Build 22000
System Model HP Pavilion x360 Convertible 14-dw1xxx
System Type x64-based PC
System SKU 30X64EA#ABV
Processor 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz, 2803 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date AMI F.41, 06-04-2022
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