• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎07-07-2023 03:01 AM

HP Recommended
Product: HP Compaq l2206tm touchscreen 21.5 inch monitor (displayport)
Operating System: Microsoft Windows 11

hi. i have a hp compaq l2206tm 21.5 inch touchscreen monitor and my touchscreen isnt responding. the usb b cable is new, my computer is also new, i bought it last month. my gpu is nvidia rtx 3050. (supports touchscreen, i think) the touchscreen is not responding when i touch it. the usb ports at the side are working. sometimes it touches random areas on the screen (not when i touch it). windows shows touchscreen is supported , windows knows that a touchscreen is connected. ive tried updating drivers, (monitor, touch, gpu, etc) factory reset, disabling and re enabling HID touchscreen and ive cleaed the screen many times. do someone have a solution or has the same problem?

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.