• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-12-2019 04:29 PM

HP Recommended
Product: HP Compaq Elite 8300 AIO
Operating System: Linux

I downloaded the Linux driver from HP and followed the instructions (the ones on the site don't work). I've scoured forums and tried everything I can think of and yet it still doesn't work. I can get it to work in Windows, but nothing for Linux. It shows up as a listed device:

lsusb

Bus 002 Device 003: ID 1926:1846 NextWindow
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 0603:8b03 Novatek Microelectronics Corp.
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hubBus 002 Device 003: ID 1926:1846 NextWindow
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 0603:8b03 Novatek Microelectronics Corp.
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 1a2c:0e24 China Resource Semico Co., Ltd
Bus 003 Device 002: ID 1bcf:0005 Sunplus Innovation Technology Inc. Optical Mouse
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 1a2c:0e24 China Resource Semico Co., Ltd
Bus 003 Device 002: ID 1bcf:0005 Sunplus Innovation Technology Inc. Optical Mouse
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.