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‎07-31-2024 11:04 PM

HP Recommended
Product: HP Envy x360 14 inch 2-in-1 Laptop PC 14-fc0000 (8Z8L9AV)

Touchscreen working intermittently, I have tried checking the drivers, all are updated and the windows update are also up-to-date. I'm facing this issue within one month of purchasing the laptop. What is the root cause for this problem and how should it be fixed?

Thank you!

2 people had the same question
1 REPLY 1

‎08-01-2024 12:53 AM

HP Recommended

Here are a couple of videos that can help you troubleshoot touchscreen issues. Hope they can help:

 

 

HP employee. Not official HP support, just a volunteer on the support site.
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