cancel
Showing results for 
Search instead for 
Did you mean: 
merrill6
New member
1 0 0 0
Message 1 of 2
1,477
Flag Post

Trying to connect dual monitors to desktop 570-p064.

HP Recommended
Microsoft Windows 10 (32-bit)

The HDMI display connection is not detected.

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,995
Message 2 of 2
Flag Post
HP Recommended

@merrill6 To be on a safer side, did you make use of an alternate HDMI cable? On a working monitor? If not, please do and let us know if that works,

Meanwhile, if you have a working HDMI and VGA cable, here's how it should work:

 

Step 1: Connect the second display

Computers and TVs have a wide variety of video connection types. The video connection on your computer must match the connection on your TV or monitor.

NOTE: 

If your PC only has DVI and your TV does not have a DVI port, you can use a special adapter or converter cable.

  1. Select a connection type based on your second monitor.

    • Monitor: VGA  or DVI  cable

    • TV: Video (composite)  or S-video  cable

    • High Definition TV: DVI  or HDMI  cable

  2. Connect the TV or monitor to the computer using the cable you chose.

  3. Connect a power cable to the TV or monitor, and then turn it on.

  4. TV connections only: Change the TV video input source to match the video source connection from the computer (Line-1, Video-1, HDMI, etc.). Refer to documents that came with the TV for instructions.

    Depending on the TV, the image quality might not be as good as that of a monitor.

  5. Turn on the computer.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation