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- HP Community
- Desktops
- Desktop Video, Display and Touch
- U32 4K, No HDR certificate

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11-20-2023 03:05 PM - edited 11-20-2023 03:09 PM
There is NO HDR certificate in the system-display-advanced display. Figure below,
However, according to the HP's selling page, there should have a VESA DisplayHDR 400 certificate.https://www.hp.com/de-de/shop/product.aspx?id=368Y5E9&opt=ABB&sel=MTO
I also check the VESA's website, they do have HP U32 4k HDR on their certified list, under DisplayHDR400, that specified the monitor has a DiplayHDR 1.1 certificate. https://displayhdr.org/certified-products/#
Also, according to Microsoft, 'If you go to Settings > System > Display > Advanced display and your display doesn’t show as certified (it says Not found next to HDR certification), it might be because it doesn’t have an HDR certification, or the display manufacturer hasn’t published HDR certification information for your display. To find out if your display is HDR certified, visit the device manufacturer’s website.'
Here's my question,
What should I do to gain the certificate?
Has HP published certificate for U32 4K HDR? If not, when will HP publish the certificate?
11-22-2023 07:55 AM
Hi@ ChrisLátte,
Requesting for serial Number PC/Notebook/Laptop
Welcome to the HP support community.
Please help us with the laptop serial number or the product number on a private message for further assistance.
Here is the link to find the product number:- Click here
https://support.hp.com/in-en/document/ish_2039298-1862169-16
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
Gaya1239
HP Support
A_Gayathri
HP Support Community Administrator.