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‎02-03-2017 07:42 AM

HP Recommended
Product: HP EliteDisplay E232
Operating System: macOS 10.12 Sierra

My new HP EliteDisplay E232 have tow USB ports no one works

5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-04-2017 03:43 AM - edited ‎02-04-2017 03:52 AM

HP Recommended

The ports in the Display become active USB ports by being connected to a PC or notebook by use of a cable to the display.

 

 

If the display is not connected by a cable to a PC or notebook not logged into Windows or another OS, the ports are not active. 

 

 🙂


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



View solution in original post

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4 REPLIES 4

‎02-03-2017 08:44 AM

HP Recommended

Have you tried connecting the device directly into a port on the PC to verify that it is operational?

 

Have you tried plugging the cable into a different port on the PC?

 

There is also the possibility that the cable may no longer be serviceable. Try replacing it with another and trying connecting it to a USB device for a test.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎02-04-2017 03:13 AM

HP Recommended

hello and thank you for your replay but here I am talken about the Monitor NOT PC 

     
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‎02-04-2017 03:43 AM - edited ‎02-04-2017 03:52 AM

HP Recommended

The ports in the Display become active USB ports by being connected to a PC or notebook by use of a cable to the display.

 

 

If the display is not connected by a cable to a PC or notebook not logged into Windows or another OS, the ports are not active. 

 

 🙂


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎02-04-2017 04:56 AM - edited ‎02-04-2017 04:59 AM

HP Recommended

thanks it's working now

I don't understand why I need to do that !!! I bough this display because the usb port and my laptop have tow USB I used them the idea with new display to have tow more ports.

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