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‎12-05-2021 03:09 PM

HP Recommended
Product: HP 24mh
Operating System: Other

I received a MacBook Air (Retina, 13-inch, 2019 with macOS Monterey Version 12.0.1) and a HP 24mh. I would like to connect them so I have two displays. While I am not the most tech-savy, it seems I could easily do this. Yet, I run into messages on the monitor noting: "Input Signal Not Found Check the video cable and video source", as well as Monitor Status: "DisplayPort: In active, HDMI Inactive, VGA Inactive" 

 

I am using the included HDMI cable that came with the monitor and I have an Apple USB-C adaptor (that on one end and HDMI cable on the other), Everything fits together well but it doesn't produce the results. 

 

On the monitor itself, I can toggle to the menu and find "Input" where I ensure it is selected to "HDMI" since the cord is plugged in to HDMI. 

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1 REPLY 1

‎12-06-2021 02:05 AM

HP Recommended

@ana-alicia --  Monitor Status: "DisplayPort: Inactive, HDMI Inactive, VGA Inactive". I am using the included HDMI cable that came with the monitor.

 

Can you try a different HDMI cable?

 

What video-outputs does you MacBook Air have?

 

If you connect your HDMI-using monitor using a HDMI cable to a different computer with HDMI-output, does the monitor "wake"?

 

 

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