Uncloseable pop-up

[MartijnVen]

Hi, 

There is a pop-up from a free wifi network stuck on the bottom right of my screen. I connected to the wifi a month ago but the pop-up does not dissapear, can't be closed and I cannot find it in my task manager. However, I can use the slide balk on the right and bottom to read the entire pop-up, so it isn't frozen. When restarting my computer it does not show up instantly but usually after a few hours at a random moment. Is someone able to help deleting whatever file or whatever thing it is that keeps giving me this pop-up.

Picture to illustrate:

Regards,

Martijn

[Nal_NR]

Hi @MartijnVen,

Welcome to the HP Support Community. 

I'd like to help!

Are you using or trying the internet from that website?

Do you have virus Protection installed?

Are you referring to notifications?

Select the Start button, and then select Settings.
Go to System > Notifications & actions.
Turn off "Get notifications from apps and other senders"

Or check, if that is pinned to the system.

Let me know.

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR · Accepted solution]

Hi @MartijnVen,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!