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‎09-09-2021 05:37 AM - last edited on ‎09-09-2021 01:02 PM by Moderator

HP Recommended
Product: HP E273q
Operating System: Other

I am trying to connect my Nintendo Switch to my screen without having to disconnect my laptop and connect my switch, so I bought an HDMI to USB-C cable. 

My setup now is: My laptop is connected via HDMI and my Switch via USB-C. I have auto-switch on, so ideally what would happen is when I am using my laptop my screen displays my laptop, and when I am using my Switch my screen displays my Switch. 

However, whenever I connect the USB-C and try to use the monitor, the message "Unqualified USB-C cable" appears. It says that "it is recommended" to use a HP-approved cable, so there should be a solution I guess? But I can't seem to find it. 

 

The cable and the Nintendo are both new.

 

Thanks a lot in advance.

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