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- HP Community
- Desktops
- Desktop Video, Display and Touch
- Unresponsive Desktop.

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04-30-2022 11:52 AM
Okay to start off, at random times when I'm on my laptop; I wouldn't be able to click anything on the task bar nor the desktop. It works sometimes and doesn't work sometimes. But, lets say I have an application open, I wouldn't be able to click anything. Its a on and off thing. Help will be much appreciated. Overall, its unresponsive at random times.
Solved! Go to Solution.
Accepted Solutions
05-01-2022 06:16 AM
there is a recent bios update make sure you have the latest bios
there are five different graphics drivers for your system. please go here and put in your serial number to get the correct one. If a problem post back here.
https://support.hp.com/us-en/drivers/desktops
generic help for Windows freezing up randomly
https://www.makeuseof.com/windows-10-fix-freezes/
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
05-01-2022 06:16 AM
there is a recent bios update make sure you have the latest bios
there are five different graphics drivers for your system. please go here and put in your serial number to get the correct one. If a problem post back here.
https://support.hp.com/us-en/drivers/desktops
generic help for Windows freezing up randomly
https://www.makeuseof.com/windows-10-fix-freezes/
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
05-06-2022 05:17 AM
Try the links BeemerBiker, replied with. I will send them here as well.
there is a recent bios update make sure you have the latest bios
there are five different graphics drivers for your system. please go here and put in your serial number to get the correct one. If a problem post back here.
https://support.hp.com/us-en/drivers/desktops
generic help for Windows freezing up randomly
https://www.makeuseof.com/windows-10-fix-freezes/