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‎04-30-2022 04:49 PM

HP Recommended
Product: HP Pavilion All-in-One - 24-b017c (Touch)
Operating System: Microsoft Windows 10 (64-bit)

Hello - I have a game that wont run due to issues with my current version of my video card.  The solution is to update the Intel HD Graphics 530 card to version 30.0.101.1404

 

I tried to download the driver from the Intel page but got the following error to contact HP for the latest driver.  I checked the HP site and this version of the driver is not available.  Does anyone know how to update the driver to 30.0.101.1404 so my program will run?  Or is it impossible to update due to customized driver HP has installed on my computer.

 

A customized computer manufacturer driver is installed on your computer. The Intel Driver & Support Assistant is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact Hewlett-Packard (HP) for the latest driver for your computer.

 

 

1 person had the same question
1 REPLY 1

‎04-30-2022 05:07 PM

HP Recommended

Hi:

 

Please see my knowledge base article at the link below for how to manually update the Intel graphics driver to the latest version...

 

Updating the Latest HD Graphics Driver from Intel...Skylake,... - HP Support Community - 7185608

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