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HP Recommended
HP Pavilion Aero 13 Laptop PC 13-be2000 (767P0AV)
Microsoft Windows 11

Dear HP Support Team,

 

I am writing to request an urgent job sheet for my recently purchased HP laptop.

 

I am facing several issues with the device, including:

 

Expired Warranty: The warranty on the laptop appears to have expired prematurely, despite the presence of pre-installed applications with 2023 installation dates.

 

 * Performance Issues: The laptop is experiencing significant lag and slow performance.

 

I have already contacted Flipkart regarding these issues and am working towards a potential replacement. To expedite the process, I need a job sheet from HP to document the problems.

 

Please prioritize this request and provide me with the job sheet as soon as possible.

 

Thank you for your immediate attention to this matter.

 

Sincerely,

Princy

1 REPLY 1
HP Recommended

Hi @PrincyT,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Pavilion Aero 13 Laptop PC 13-be2000 (767P0AV)

 

To assist better:

  • May I have the exact Product Serial Number of the HP Pavilion Aero 13 Laptop PC 13-be2000 (767P0AV)? Refer to this document for steps to find the product details. Do not share any of your personal information such as phone number, email ID, etc. please share the details in private 

    Please refer: HP PCs, printers - Dispute a warranty status

 I'm sending a private message to assist you with the next action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.