• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎10-15-2023 04:53 AM

HP Recommended
Product: HP Pavilion All-in-One PC 27-ca1000i (4N5D8AV)

I have a HP Pavilion All-in-One PC  purchased in Nov 22 and I have noticed that it has just started to display a vertical fine blue dotted line on the screen.  How do I get rid of this?

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-15-2023 07:10 AM - edited ‎10-15-2023 07:11 AM

HP Recommended

Press ESC and run diagnostics.  if the line shows up in diagnostics then hardware defect

https://support.hp.com/us-en/check-warranty

Contact HP to return while still in warranty.

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎10-15-2023 07:10 AM - edited ‎10-15-2023 07:11 AM

HP Recommended

Press ESC and run diagnostics.  if the line shows up in diagnostics then hardware defect

https://support.hp.com/us-en/check-warranty

Contact HP to return while still in warranty.

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.