Very dim screen will not adjust

[Holly1959]

a HP pavilion 20 The screen is dim when I go into settings it’s at full brightness. I cannot figure out why the screen is DM to change it

[Kuroi_Kenshi]

Hi @Holly1959,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your PC!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check Power Settings:

• Ensure your computer is not set to a power-saving mode that might reduce screen brightness. Go to Control Panel > Power Options and check if the current plan is balanced or high performance.

Adjust Brightness Settings:

• Double-check the brightness settings in Windows. Sometimes the quick-access slider may not reflect actual settings; try changing the brightness using the function keys on your keyboard (usually FN + a sun icon key).

Update Graphics Driver:

• Outdated graphics drivers can cause display issues. Visit the HP website or use HP Support Assistant to check for driver updates for your graphics card.

Disable Adaptive Brightness:

• If adaptive brightness is enabled, it can cause your display to dim automatically. You can disable it by going to Control Panel > Hardware and Sound > Power Options > Change plan settings > Change advanced power settings. Look for Display and then Enable adaptive brightness, and set it to off.

Check the Display Connection:

• If using an external monitor, ensure that all cables are securely connected. If possible, test the monitor with another computer to eliminate monitor issues.

Reset BIOS Defaults:

• Sometimes resetting the BIOS to default settings can remedy hardware-related issues. Restart your computer, enter the BIOS setup (typically by pressing F10 at the startup), and reset settings to default.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,