Webcam not found in Devices

[Stew1216]

I have a webcam installed however, it does not show up in Device Manager nor is it recognized when I bring up the Camera app.  I have tried all the reboot and diagnostics but nothing appears to work....HELP!!

[Garp_senchau]

@Stew1216, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Check for Disabled Webcam in Device Manager:

• Open Device Manager by searching for it in the Start menu.
• Click on View and select Show hidden devices.
• Look for your webcam under Imaging Devices.
• If you see it listed, right-click and select Enable if it's disabled.

Reinstall Webcam Driver:

• In Device Manager, right-click on your webcam (if it's listed) under Imaging Devices and select Uninstall device.
• After uninstalling, restart your laptop. Windows should automatically reinstall the driver. If not, visit the HP Support website to download and install the latest driver.

Check Camera Privacy Settings:

• Go to Settings > Privacy > Camera.
• Ensure that Allow apps to access your camera is turned on, and verify that the Camera app has permission to use the webcam.

Also, i suggest you to refer this guide: HP PCs - "We can't find your camera" error is displayed in Camera app in Windows 10 | HP® Support

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,