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HP Recommended
HP E243m
Mac OS X 10.11 El Capitan

I am able to connect and use the monitor for audio, but not video.  Webcam does not come on.   All programs. default to Macbook camera.  How do I correct? 

5 REPLIES 5
HP Recommended

Hello

 

webcam works if you connect USB cable.

 

Video should work using a video port such as the HDMI.

 

bye

HP Recommended

The webcam does not work, even with a USB-C to Displayport cable. There doesn't seem to be any successful example of this working in any forum.

 

If anyone's found a working solution, let me know, as I really don't want to have to return a brand-new monitor 😞

HP Recommended

I have the same setup, and the same issue. I cannot get my Macbook to recognise the webcam.

 

I originally connected the screen using an HDMI, but following the advice below, I bought a USB-C to DisplayPort cable. However, that has not worked either.

 

I can get the MacBook to output audio, but cannot get the webcam to work, which was the whole point of buying this screen.

 

If anyone solves this, I'd love to know how 😞

HP Recommended

Hello

 

in the E243m box there is an USB-A to USB-B cable.

wecbam has nothing to do with USB-C or HDMO or DisplayPort

 

does your MacBook has a USB-A port ? iy yes, connect the USB-A-to-USB-B cable to USB-B port of E243m.

 

bye

HP Recommended

That worked. Thank you for your advice.

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