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Vasanth31
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Message 1 of 2
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What causes this problem?

HP Recommended
Hp elitedesk 800 g1
Microsoft Windows 10 (64-bit)

IMG_20201206_165620.jpg

 Please help me to resolve this issue...

This is vga cable connected 

1 REPLY 1
WAWood
Level 16
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Message 2 of 2
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HP Recommended

@Vasanth31 

It could be any and all of the following issues:

1) cable fault

2) video chip fault

3) Screen fault

 

To check 1), you would have to use a different video cable.

 

To check 2) and 3), you would have to connect a different screen -- after confirming the cable was not the issue. If the issue appears on the new screen, it is a video chip fault; if not, it is a screen fault -- and you would have to replace the monitor.



I am a volunteer and I do not work for, nor represent, HP
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