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SusanEnvy10
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What chord or cable do I use to add a 2nd monitor to my Intel Core i5-4570T (Haswell) 2.9 GHz Dual C

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HP ENVY 23
Microsoft Windows Server 2019

Trying to add addition monitor to my All in one touch screen and used usb to hdmi cable and it will not detect the montior. What type of adapter or connector should be used in this application?

 

thank you for your help

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Riddle_Decipher
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@SusanEnvy10 I'll need the exact model name of your device to check if your USB Type-C port supports HDMI conversion, here's what I need:

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need! 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Also, if you are sure its supported, make sure to check the ALT modes for Type-C functionality: click here for details.

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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