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Since I installed the Connection Optimizer I get kicked off wifi and internet every few minutes. Am typing fast as it will go down again and I have to start over,  A message said he reverted to an earlier version.  Do I need to follow that link, or delete the folder that was created: c:\SWSetup\SP92122?  Please help.  I cannot chat with support because internet won't stay up long enough!

I get error message that a network change was detected ERR_NETWORK_CHANGED.  OR windows tries to help saying "Wi-Fi doesnt have a valid IP configuration. then runs a "fix" that lasts about 10 minutes.  Other non-HP PCs and phones are NOT having this issue,

 

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Does it also behave like in my post here, with crashes on its own?

 

https://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/what-is-Connection-Optimizer-for/m-p/6...

 

If so, simply roll back to the previous version::

 

https://support.hp.com/gb-en/drivers/selfservice/swdetails/omen-by-hp-870-000-desktop-pc-series/1108...

 

It was/is 1.0.31.0 Rev.A in my case - links at the bottom. You will have to uninstall version 2.0.15.0 REV first (via Programs & Features).

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Hi.  I did not get an email that you responded.  Thank you, though.  It looked like this was an initial install even though it was listed as an update.  So I took a chance and uninstalled (figuring I could get to the previous version you mentioned if it went wonky).  I have tested twice for an hour the first time and 2 hours this time.  It no longer drops the internet.  The software was clearly the problem.  Thank you for your post as it sent me in a good direction to resolve this!

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