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‎02-04-2017 10:03 PM

HP Recommended
Product: HP All In One

Where can I purchase a screen for my HP All In One computer? This is the display. My screen is broken.

 

10-point touch-enabled 54.6 cm (21.5 in) diagonal widescreen Full HD LED backlit display

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-05-2017 12:50 PM

HP Recommended

@keytee

 

Thanks for reaching out to us on HP Support Forums. 🙂 I came across your post and would like to help.

 

I understand that you have an HP 21-2020Z All-in-One Desktop PC and you would like to know where could you purchase the display screen for your PC.

 

I did some research and presently this screen is not available at the online HP Parts Store. However, the correct part number is  776816-001. This part should be available at third-party stores and websites for sale (investigate the warranty before purchasing). But before you go for it, you may check with HP Phone support if they have this part available.

 

Hope this answers your question. Please keep me posted for any questions. All the best! 🙂

View solution in original post

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1 REPLY 1

‎02-05-2017 12:50 PM

HP Recommended

@keytee

 

Thanks for reaching out to us on HP Support Forums. 🙂 I came across your post and would like to help.

 

I understand that you have an HP 21-2020Z All-in-One Desktop PC and you would like to know where could you purchase the display screen for your PC.

 

I did some research and presently this screen is not available at the online HP Parts Store. However, the correct part number is  776816-001. This part should be available at third-party stores and websites for sale (investigate the warranty before purchasing). But before you go for it, you may check with HP Phone support if they have this part available.

 

Hope this answers your question. Please keep me posted for any questions. All the best! 🙂

Was this reply helpful? Yes No
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