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Braywall
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Message 1 of 2
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Where do I find replacement parts?

HP Recommended
Pavilion 20-b013w
Microsoft Windows 10 (64-bit)

I need a screen replacement and fan replacement for my all in one. Where do I find one? I can replace it myself I just want to know where I can buy the parts. 

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Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@Braywall

 

Welcome to the HP Support Community.

 

You may order the replacement parts on the HP Parts Store, use the HP Parts Surfer to find the part number and If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.

 

Alternatively, I suggest you talk to HP support and discuss your options, follow the below steps to get started:

 

1) Click on this link.

2) Click on Sign-in or select the product using the below step:

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options". Fill the web-form, to populate a case number and phone number for yourself!

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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