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HP Recommended

Hi Paul, I may have created a mess for myself.  Before doing anything with the graphics card I verified the PC would boot in both SB mode and legacy mode.  After that  I disabled secureboot and enabled legacy boot. I uninstalled both the drivers and SW for my old card. I installed the new card. Because the heatsinks on the new card is so tall I couldn't put it in the same slot as the old card so I put in the other 16 slot. But now when I turn on the PC the only display I get is the HP logo. I guess I assumed it would use default drivers for the initial boot but it does not  appear that happened. Thoughts? There was no included CD. 

 

 

HP Recommended

Wow.

 

I am very surprised the card didn't fit in the original slot.

 

The reason it may not work in the other slot, is because that is for a secondary AMD video card used in crossfire mode with the original card.

 

But I am also kind of surprised the card didn't work in the other slot.

 

My PC's have two slots and the card works in either of them.

 

One is the standard PCIe x16 slot, and the other is a PCIe x4 slot.

 

Something isn't right, because the PC should have booted into Windows and you just would have had a fuzzy display until the video drivers got installed.  It should not hang on boot.

 

So, I guess you will have to return the card (or save it for a newer model PC where it fits) since it won't work in that slot and buy the cheap Dell card I suggested.

 

The heat sink on that card sticks out no further than the one on your HD 7570.

 

I have that GT1030 in two different PC's. A Dell Optiplex 7020 and an HP 8200 Elite CMT.

 

I did not run into any issues with the heat sink being too large, so I never thought of that as a possible problem.

 

Your PC is not a slim tower model.

HP Recommended

So to close this issue completely.  I purchased a EVGA GeForce GT 1030 SC as Paul suggested early on. It is a passive card so the noise issue from tired cooling fan bearings should no longer be an issue. I did have two issues, however. The first involved space. Because the card is passively cooled it has a rather significant heatsink. Because there was a small I/O card in the X1 PCIE slot next the X16 slot I wanted to use I couldn't install the card in the same slot the original graphics card was in. The solution was simple. I installed the graphics card in the second X16 slot where I had plenty of room for the heatsink.   

 

The second issue was with the bios. Apparently, according to the XVGA tech guy I talked to, the vintage of this computer had booting problems with certain graphics cards. I didn't want or need to know all the details only that the tech suggested that I see if I could upgrade the bios to something post-2013. I found a 2015 version on the hp support pages thanks to Paul Tikkanen. The bios updated smoothly and the new graphics card now works. Thanks to Paul and others for helping me through this. It was fun and I hope others can benefit as well. 

 

HP Recommended

Anytime.

 

Glad to have been of assistance.

 

Enjoy the silence of the new graphics card.

 

It may even perform better than the HD 7570 does.

 

https://gpu.userbenchmark.com/Compare/Nvidia-GT-1030-vs-AMD-Radeon-HD-7570/m283726vsm9639

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