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‎03-03-2021 05:41 AM

HP Recommended
Product: HP Desktop
Operating System: Microsoft Windows 10 (64-bit)

I am limited to selecting only up to 1280x720 resolution. I have a HP ZR2740 W monitor and and Intel UHD 630 graphic which both should support a much higher resolution. What can be done to fix this. I have tried updating the driver but it says I have the latest.

2 REPLIES 2

‎03-03-2021 02:34 PM

HP Recommended

@VernF1 

 

The specs of the monitor is

          https://support.hp.com/au-en/document/c02974836

 

Its native resolution is  2560 x 1440 @ 60 Hz; 3.7 MP.  What is your computer ? How do you connect them ? 

 

Please note: resolution goes up refresh rate will go down and vice versa.

 

Regards.

 

 

BH
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‎03-03-2021 03:41 PM

HP Recommended

I have an HP desktop I bought from best buy. It has the number M01-F0134. It says it has IntelU HD Graphics 630. I am using HDMI to DVI. DVI on the monitor. HDMI on the desktop.

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