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HP Recommended
HP ProDesk 400 G3 Desktop Mini PC
Microsoft Windows 10 (64-bit)

We just had to replace a Windows 7 PC thats in our Factory connected to a Samsung 40' TV

 

We upgraded it to Windows 10 64Bit 1903 and I am having a huge problem with the resolution. I've been on this for over 3 hours and I give up its at 1920x1080. The problem I am having is that the task bar and all of the desktop go off the edges of the screen and I can only see half of each.

 

I said ok i'll just DL the Windows 10 drivers for this model and it should be that simple. I go here and DL the latest version. SP99918.exe but it tells me The operating system version is not supported. 

 

https://support.hp.com/us-en/drivers/selfservice/hp-prodesk-400-g3-desktop-mini-pc/15287510/model/15...

 

HP.JPG

Also DL'd the latest Intel Graphics 530 driver from Intel's site below and it installed I rebooted but no change. i thought after installed it would show the Intel icon in the system tray.

 

Thanks

 

https://downloadcenter.intel.com/download/29274/Intel-Graphics-Windows-10-DCH-Drivers?product=88345

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I think this was my fault. I DL''d the DCH driver by mistake and not the Intel Graphics driver:

 

Windows 10, 64-bit*
Windows 8.1, 64-bit*
Windows 7, 32-bit*
Windows 7, 64-bit*

 

I'm going try the install at 3 PM

View solution in original post

1 REPLY 1
HP Recommended

I think this was my fault. I DL''d the DCH driver by mistake and not the Intel Graphics driver:

 

Windows 10, 64-bit*
Windows 8.1, 64-bit*
Windows 7, 32-bit*
Windows 7, 64-bit*

 

I'm going try the install at 3 PM

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.