Windows Hardware Error

[Deep_World]

Hi @Mrmatt1,
 

Thanks for your response. 

I understand how concerning it must be to see repeated hardware errors like the ones you’ve found in Reliability History. The details you’ve shared particularly the LiveKernelEvent 141 entries tied to the Intel graphics driver suggest that the issue may be related to your system’s hardware or driver interaction, and unfortunately, these kinds of faults often require hands‑on diagnostics to pinpoint the root cause.

The best next step would be to reach out to your nearest HP service center. Our technicians there can:

• Run hardware diagnostics on your graphics subsystem, memory, and motherboard.
• Safely reinstall or update drivers and firmware.
• Provide repair options if a hardware fault is confirmed.

Before visiting, I recommend backing up your important files and bringing along the error details you’ve collected. This will help the service team quickly understand the situation and provide the most effective support

To ensure your device receives the appropriate care, we recommend visiting an authorized HP service center. Our certified technicians can provide a thorough diagnosis and offer the best solutions to address the issue.​

You can locate the nearest HP service center using our Service Center Locator:​

🔗 HP Service Center Locator

If you need further assistance or have any questions, please don't hesitate to contact us.​

Best Regards,

Deep_World

[Mrmatt1]

I wouldn't be able to do that.

Too far, for one thing.

Also, expense (not possible).