Words on screen are shaking after zoom call.

[DDelta911]

I just ended a zoom call and the words on my screen are shaking.  I closed out all Microsoft Edge pages and other apps but still the words even now are shaking.  I found this question here by someone back in 2023, however I do not see any recommendations on how to correct.   

[Asfiya03]

@DDelta911,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

• Restart your PC and check if the issue persists.
• Try connecting an external monitor (if available) to see if the problem is with the display.

Adjust Display Settings

Check Refresh Rate

• Go to Settings → System → Display.
• Scroll down and click Advanced display settings.
• Check and adjust the Refresh rate (e.g., 60Hz, 120Hz, or higher).

Disable Hardware Acceleration in Zoom

• Open Zoom, go to Settings.
• Navigate to Video.
• Under Advanced, disable Hardware acceleration.

Update or Reinstall Graphics Drivers

Update GPU Drivers

• Right-click on Start → Device Manager.
• Expand Display Adapters.
• Right-click your GPU (AMD/NVIDIA/Intel) → Update driver → Search automatically.

Reinstall GPU Drivers

• Visit your GPU manufacturer's website (NVIDIA, AMD, or Intel) and download the latest driver.
• Uninstall the current driver via Device Manager, restart, and install the latest version.

 

[Asfiya03]

Check for Background Apps

• Open Task Manager (Ctrl + Shift + Esc).
• Check if Zoom or any other heavy process is still running.
• End tasks if necessary.

Test in Safe Mode

• Boot into Safe Mode (Shift + Restart → Troubleshoot → Advanced options → Startup Settings → Restart → Select Safe Mode with Networking).
• If the issue disappears, a background app or driver may be the cause.

I hope this helps.

Take care and have a good day.

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Asfiya03

HP Support