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HP Recommended

dears hp support

  MY REGARDS TO  YOUR TEAM'S 

         WE NEED YOUR SUPPORT FOR NEW HP PC PROBLEM.         

pc hp bang & olufsen  touch  give black screen

I connected  it with other screen.

the other screen working  through CONNECTING display port

the pc name  HP BANG & OLUSEN

SN:[edit]

THE POWER AND FAN TURN ON

THERE IS NO HEAT IN PC .

THE PC UNDER  WARRANTY

 

      WE WATTING YOUR FAST SUPPORT

 

 MOHAMMED AL SAADI

[edit]

1 REPLY 1
HP Recommended

Hi @995907 


Welcome to the HP Support Community.

 

I'd like to help!

 

To be able to answer you effectively, we need some information

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial number, phone number, email ID, etc.
 

Please elaborate on the issue.

 

-Regards,

Raj2111
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.