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05-01-2023
05:04 AM
- last edited on
05-01-2023
06:21 AM
by
PalenoRafael
dears hp support
MY REGARDS TO YOUR TEAM'S
WE NEED YOUR SUPPORT FOR NEW HP PC PROBLEM.
pc hp bang & olufsen touch give black screen
I connected it with other screen.
the other screen working through CONNECTING display port
the pc name HP BANG & OLUSEN
SN:[edit]
THE POWER AND FAN TURN ON
THERE IS NO HEAT IN PC .
THE PC UNDER WARRANTY
WE WATTING YOUR FAST SUPPORT
MOHAMMED AL SAADI
[edit]
05-03-2023 08:18 AM
Hi @995907
Welcome to the HP Support Community.
I'd like to help!
To be able to answer you effectively, we need some information
May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial number, phone number, email ID, etc.
Please elaborate on the issue.
-Regards,
Raj2111
I am an HP Employee