camera display green

[jgl7]

When I activate the installed camera, the display (of me) is very green.  Is there a way to alter the color balance?

JGLTX

[BeemerBiker]

Boot into the F2 diagnostics and run the camera test.  if the green color is present it is a hardware problem. I looked and did not find any webcam drivers here

Camera shows mostly green on HP Pavilion All‑in‑One PC 27‑ca1000a

The HP Pavilion All‑in‑One PC 27‑ca1000a uses an HP True Vision 5 MP privacy camera (or 5 MP IR privacy camera) integrated into the pop‑up module. A strong green tint usually indicates a software/driver or settings issue rather than a hardware change in this camera.

Try these steps:

1. Check app camera settings

   • Open the app you’re using (for example, Camera app, Zoom, Teams).
   • Reset or disable any color filters, effects, or “adjust color” options that might be applying a tint.

2. Test with the Windows Camera app

   • Open the Windows Camera app.
   • If the image looks normal here, the issue is specific to the other application.
   • If it is still green, continue.

3. Update or reinstall the camera driver

   • Go to Device Manager → Cameras.
   • Right‑click the HP camera → Uninstall device (check “Delete the driver software” if shown).
   • Restart the PC so Windows reinstalls the default driver.
   • Then, use HP Support Assistant (preinstalled) to check for driver and firmware updates for your model and install any camera/graphics updates found.

4. Update system firmware and graphics

   • From HP Support Assistant, install all recommended updates (BIOS/firmware and graphics drivers).
   • Updated graphics drivers can correct color processing for the integrated camera.

5. Test in multiple apps again

   • Check the camera in at least two different apps after updates to confirm whether the tint is gone.

If the camera still shows a strong green tint in all apps after these steps, the camera module itself might be faulty and require service. Please contact HP support for further assistance.

Expand spoiler for references

Spoiler

HP Pavilion All-in-One PC 27-ca2000i and 24-ca2000i series specifications

Sources

1. HP Pavilion All-in-One PC 27-ca2000i and 24-ca2000i series specifications