camera module does not rise

valerio96 · ‎11-07-2021

Hi, i've just bought a new HP Pavilion 27-de0083nl. I have an issue about the camera. The camera module does not rise.

The camera works, because i see a little light inside when I open the camera tool, but doesn't rise.

Thanks for any support!

Prométhée · ‎11-08-2021

Hello
you know if it should be manual or automatic?
unless nothing is working?
I can't find anything for this specific model
but from what I had already seen, it is often a pressure to open and close it
Non-HP video, maybe another model, but we can see it here:

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