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‎06-25-2024 07:57 AM

HP Recommended
Product: HP ENVY All-in-One - 27-b255qd
Operating System: Microsoft Windows 10 (64-bit)

My all in one desktop has a built in webcam. I use it as a facial login when I turn the pc on.  It was fine, working as usual in the morning. When I turned it back on that afternoon I got the message that the camera could not be found.  I can't find a solution anywhere. I hope someone here can help me.  

 

Thanks in advance

Category:
2 REPLIES 2

‎06-25-2024 10:40 AM

HP Recommended

I don't know if I posted this in the right area or not. I couldn't find a webcam area so I just chose video and display

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‎06-26-2024 08:58 AM

HP Recommended

This morning the message has changed. It now says "Can't turn on camera"  

 

So I guess it found the camera but can't turn it on.  I would appreciate any help on this 🐵

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