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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Desktops
- Desktop Video, Display and Touch
- desktop icons transparent/missing image

Create an account on the HP Community to personalize your profile and ask a question
11-27-2018 03:49 PM
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
Don’t worry, I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.
- When was the last time the computer was working fine?
- What is the exact model for your computer?
- Share a screenshot of the icons?
- Have you made any software or hardware changes on the computer?
- Have you performed any troubleshooting steps before posting?
Meanwhile, I recommend you follow the below steps to change the icon.
- Step 1: Right-click on a folder you want to customize and select "Properties."
- Step 2: In the "Customize" tab, go to the "Folder icons" section and click the "Change Icon" button.
- Step 3: Choose one of the many icons listed in the box then click OK.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
11-27-2018 04:26 PM
icon color returned just as it went away; everything back to normal after dinner last night; mystery continues;
some icons were normal but some were blank; name of icon was visible though and clicking on any of them connected to the webpage desired;
11-28-2018 10:05 AM
Perfect, I am really glad to hear that!
If any other questions arise, please feel free to write back to me.
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Good day! Take care 🙂
Cheers!
The_Fossette
I am an HP Employee