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‎10-17-2019 12:59 PM

HP Recommended
Product: Example: Pavilion 23 all-in-one
Operating System: Microsoft Windows 10 (64-bit)

Screen seems to be broken. Computer hasn't been turned on and operated with in years. No one remembers username/password so I can't even use another display. So I've searched around and found a HP Pavilion 23-f364 All-in-One- PC screen digitizer, and I'm wondering if I can use it for the 23-g010. I would greatly appreciate any feedback!

1 REPLY 1

‎10-20-2019 12:06 PM

HP Recommended

@Need_Halp

Thank you for posting on the HP Support Community.

 

This sounds like hardware related issue with the All in one computer. Hence, I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

 

NOTE: HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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