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wolfo69
New member
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Message 1 of 2
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flashing black screen

HP Recommended
omen by hp 27 display
Microsoft Windows 10 (64-bit)

when i turn on my pc and log in my display starts flashing a black screen and the led light under the monitor flashes with it.
i tried to see if the cables are mixed up but they are fine and i believe this is a software issue.it especially happens when i play games

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @wolfo69

Welcome to the HP Support Community. I understand the display flickers. I'd be happy to assist you.

  • Have you tried using an alternate monitor and check if the issue persists?
  • Have you noticed this issue outside gaming?
  • Make sure the cables are intact.

Kindly perform the steps mentioned in this document to resolve this issue.

 

Install updates using HP Support Assistant

  1. In the search box, type and open HP Support Assistant. 
  2. Check for updates. 
  3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

 

Let us run a test on the hardware components of the PC

  1. Hold the power button for at least five seconds to turn off the computer.
  2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
  3. Perform System Test > Extensive test. Share the result on your next post.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

0 Kudos
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