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HP Recommended
Example: Pavilion 590-p0004nl
Microsoft Windows 10 (64-bit)

Hi, I have just bought a Pavilion 590-p0004nl

The problem is that the hdmi port seems to be closed, it looks blocked b

IMG_20200130_173347.jpg

y some black plastic that is not removable. I bought it from Amazon where it is clearly stated that there is a hdmi port. Can you confirm that the port exists? I don't want to force anything, what can I do? Thanks a lot!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello
The pc has probably a graphics card with its own connectors.
The available connectors of the motherboard are therefore unusable, and they are therefore concealed, because useless, as long as a card is inserted

 HP Pavilion 590-p0004nl Product Specifications

 motherboard specifications, Sunflower

 

Sunflower back I/O panel

  • 4 HDMI
  • 5 VGA

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

View solution in original post

2 REPLIES 2
HP Recommended

Hello
The pc has probably a graphics card with its own connectors.
The available connectors of the motherboard are therefore unusable, and they are therefore concealed, because useless, as long as a card is inserted

 HP Pavilion 590-p0004nl Product Specifications

 motherboard specifications, Sunflower

 

Sunflower back I/O panel

  • 4 HDMI
  • 5 VGA

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

In fact the other hdmi port I had to use was not marked with its name, but looking at the picture I was then able to identify it, just next to the DVI port.

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