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RossanaM
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hdmi port closed?

HP Recommended
Example: Pavilion 590-p0004nl
Microsoft Windows 10 (64-bit)

Hi, I have just bought a Pavilion 590-p0004nl

The problem is that the hdmi port seems to be closed, it looks blocked b

IMG_20200130_173347.jpg

y some black plastic that is not removable. I bought it from Amazon where it is clearly stated that there is a hdmi port. Can you confirm that the port exists? I don't want to force anything, what can I do? Thanks a lot!

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Prométhée
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Hello
The pc has probably a graphics card with its own connectors.
The available connectors of the motherboard are therefore unusable, and they are therefore concealed, because useless, as long as a card is inserted

 HP Pavilion 590-p0004nl Product Specifications

 motherboard specifications, Sunflower

 

Sunflower back I/O panel

  • 4 HDMI
  • 5 VGA

 



Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem





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Prométhée
Level 16
Level 16
4,901 4,835 536 2,095
Message 2 of 3
Flag Post
HP Recommended

Hello
The pc has probably a graphics card with its own connectors.
The available connectors of the motherboard are therefore unusable, and they are therefore concealed, because useless, as long as a card is inserted

 HP Pavilion 590-p0004nl Product Specifications

 motherboard specifications, Sunflower

 

Sunflower back I/O panel

  • 4 HDMI
  • 5 VGA

 



Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem





View solution in original post

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RossanaM
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HP Recommended

In fact the other hdmi port I had to use was not marked with its name, but looking at the picture I was then able to identify it, just next to the DVI port.

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